We work hard to make sure our products are durable and dependable, but sometimes things go wrong. In case of a faulty inverter during the agreed Samil Power factory warranty period, please report defective inverter with a brief error description to our service hotline 1300134793. Our Service team will help you diagnose and fix any problems with your Samil inverter. When necessary, we can send a replacement items to you and collect the faulty back after it being replaced.

As you describe your issue, we'll recommend some common solutions that may solve your problem. If it's not possible to resolve your problem, we'll assist you in submitting an online warranty claim. For more information, please refer to how to claim your warranty?